Jennifer Moss is an award-winning journalist and author, international speaker, workplace culture strategist, and co-founder of the Better Work Institute, a global workforce policy think tank. As a workplace expert, she is regularly invited by global media outlets to share her research and insights, and often works with leadership teams of large enterprise firms to measure well-being and improve organizational culture and performance.
Moss is a nationally syndicated radio columnist and writes for Harvard Business Review, Fast Company, and Fortune. Her work has also appeared in TIME, The New York Times, The Wall Street Journal, and The Washington Post. She is a former member of the Global Happiness Council, in partnership with Gallup and the UN, and a contributor to their annual Global Happiness Policy Report.
Moss is the author of three leadership books focused on workplace culture and wellness. Her first book, Unlocking Happiness at Work, was named a Business Book of the Year by the Independent Press. Her second book, The Burnout Epidemic, was named one of the “10 Best New Management Books” by Thinkers50 and received the 2021 Outstanding Works of Literature Award in the leadership category. Her most recent book, Why Are We Here?, was released in January 2025 and was included in multiple best books on leadership for 2025 lists and once again received the Outstanding Works of Literature Award for 2025 in the leadership category.
Moss’s research has been published in highly respected academic journals and also appears in the HBR Guide to Beating Burnout, the HBR Emotional Intelligence Series and the HBR Guide for Retaining Your Best People. She is a member of Harvard Business Publishing’s Impact Thought Leadership program.
Moss is the former co-founder of Plasticity Labs, a first-to-market technology that measured well-being and produced actionable insights to optimize employee health, happiness, and performance. In recognition of her work, Moss was named a “Canadian Innovator of the Year”and an “International Female Entrepreneur of the Year”. She is also the recipient of a Public Service Award from the Office of President Obama, and in 2022, was named to the Thinkers50 Radar list of “30 thinkers to watch”. Most recently, Moss was named the Toastmasters Golden Gavel Honoree for 2026.
