Breakout

Jennifer Myers

AVP, Employee Experience, Lincoln Financial

Jennifer Myers Headshot
Lincoln Financial logo

Jennifer Myers joined Lincoln in June 2012 and has built a dynamic career spanning customer service, account management, and employee experience. From 2012 to 2023, she held various roles across the organization, consistently focusing on delivering tailored solutions and leading initiatives that drove optimal outcomes for Lincoln’s customers.

Over the past two years, Jennifer has brought her passion and expertise to the People, Communications, and Corporate Services, where she focuses on enhancing the employee experience. Her work includes leading performance management redesign and rollout, managing key programs such as Lincoln’s Core Values and Leadership Attributes, and overseeing the company’s work model, new hire orientation, and employee recognition efforts.

Jennifer is deeply committed to creating a meaningful and engaging experience for employees throughout their careers at Lincoln. She believes that every program and offering should reflect the culture and values Lincoln strives to uphold, and she works to ensure that employees feel supported, inspired, and connected.

Jennifer holds a Bachelor of Science degree in Business Management from the Indiana University Kelley School of Business. She lives in North Carolina with her husband and three children. Outside of work, she loves being a mom and spending time with her family—whether hiking, visiting the beach, or working toward their goal of exploring all the U.S. National Parks together.

Sessions

Breakout session

Wednesday, April 29, 2:00PM - 2:30PM

Recognition that Resonates: A Four-Year Journey of Relevance

SHOWCASE

Join Zoe Kasper, VP of Employee Experience, and Jennifer Myers, Senior Consultant of Employee Experience at Lincoln Financial to learn about their journey of launching and growing their employee recognition program – from its foundational purpose to its strategic role in shaping their employee value proposition. You will gain insight into why the program was launched, the core elements that make it work, and the common pitfalls they’ve successfully avoided along the way. Together, you’ll explore how their approach has evolved in tandem with organizational changes, and how they’re embedding recognition into the fabric of Lincoln Financials' culture. They will also highlight emerging trends observed and offer a look ahead at how they plan to continue innovating and amplifying the impact of recognition across the workforce.

Key takeaways:

  • Reflect on the evolution of Lincoln Financials’ recognition program over four years, understanding its origins, foundational design, and the strategic reasons for its launch.

  • Analyze the key lessons learned and common pitfalls avoided, highlighting how proactive adjustments and thoughtful enhancements have sustained engagement and relevance

  • Explore how the program has matured into a core element of Lincoln Financials’ Employee Value Proposition (EVP), and examine future plans to scale, innovate, and deepen its impact across the organization.

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