Breakout

Jeff Harry

Global Play Expert, Keynote Speaker, and Top 100 HR Influencer

Jeff Harry headshot

Jeff Harry combines positive psychology and play to heal workplaces, help teams build psychological safety and assist individuals in addressing their biggest challenges by embracing a play-oriented approach to work. Jeff was selected by BambooHR & Engagedly as one of the Top 100 HR Influencers and has been featured in the NY Times, Mashable, Upworthy, Huffpost, Shondaland, Wired, NPR, NatGeo, & Forbes. Jeff has worked with Google, Microsoft, Southwest Airlines, Adobe, the NFL, Amazon, and Facebook, helping their staff to infuse more play into the day-to-day. Over the past 17 years of facilitation and speaking, Jeff’s main goal has been to help work suck less by assisting leaders in building a playground workplace atmosphere that motivates their staff to do their most vibrant work.

Sessions

Breakout session

Wednesday, April 29, 10:45AM - 11:45AM

How to Have Difficult Conversations and Actually Enjoy the Process

SKILLS

What is the most difficult conversation you need to have at work that you have been putting off? Imagine the weight lifted from your shoulders once it's finally over. Studies show that organizations prioritizing these tough discussions consistently thrive, fostering higher levels of trust and psychological safety.

In this interactive, play-based workshop, we will help you master high-stakes communication that you can apply as soon as you return to the office. We will dismantle the power dynamics you must address, the strategic preparation required, the Emotional Intelligence (EQ) you need to cultivate, and the follow-up necessary to ensure a successful outcome. Through play-based simulations, you will practice these hard conversations to somatically understand what it feels like to stay centered. This somatic play practice builds the "muscle memory" you need to remain calm and effective when it matters most. This hands-on, mind-on experience will push you outside your comfort zone, so the real-world discussion will feel easy in comparison.

Learning Objectives:

  • Navigate power dynamics to speak confidently across all levels

  • Apply tactical EQ to stay centered under high pressure

  • Build muscle memory for calm and effective difficult conversations

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